PIVOT POINT · FEATURED WORKSHOP

Zoom Out.
Move Forward.

An interactive workshop for navigating complex decisions at work.

Sometimes the obvious solution is the right one. Other times, it addresses only what is most visible.

A practical, 90-minute introduction to systems thinking through familiar workplace situations. Participants compare perspectives, ask more useful questions, and practice identifying a practical next step.

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THE CHALLENGE

The first explanation is rarely the entire story.

Workplace challenges rarely arrive with all the information needed to understand them. A project falls behind. A team resists a new process. Two departments disagree about priorities. A leader introduces another layer of accountability.

What seems like an individual problem may be influenced by working relationships, information gaps, competing priorities, or organizational conditions.

A delayed projectA resisted changeCompeting prioritiesNew accountability measures

Before deciding what to do, how do we know we've understood what's happening?

WHAT PARTICIPANTS WILL PRACTICE

Four moves toward a more informed response.

Participants practice looking beyond their immediate interpretation while staying attentive to their role, influence and the next useful action. No prior knowledge of systems thinking is required.

01 / NOTICE

Recognize the first interpretation

Notice the assumptions, expectations, and immediate reactions that influence how a workplace situation is understood.

02 / EXPAND

See the wider picture

Consider different perspectives, working relationships, organizational conditions, relevant history, and the direction the team is trying to move.

03 / QUESTION

Find the consequential question

Identify what information or perspective might materially change a recommendation.

04 / ACT

Make the next move

Translate broader understanding into a question, conversation, decision, or action that is appropriate to the participant's role and influence.

INSIDE THE EXPERIENCE

This is an interactive session, not a presentation to sit through.

Participants examine a realistic workplace situation, revisit their initial response as new details emerge, and test what could change the recommendation.

  • Respond to an unfolding workplace scenario.
  • Compare interpretations and discuss what influenced them.
  • Revisit initial responses when new information appears.
  • Identify a question that could change the understanding of the problem.
  • Practice forming a recommendation or next action.
  • Reflect on how to apply the process to their own work.
WHO IT'S FOR

Thoughtful action, across roles.

Designed for organizations that want to strengthen judgment, collaboration, and thoughtful action across their teams.

The workshop welcomes individual contributors, emerging leaders, managers, and cross-functional groups. Participants do not need a management title to engage with the material.

Especially relevant when teams are navigating change, competing priorities, complex decisions, or recurring workplace challenges.

SESSION DETAILS
Duration90 minutes
FormatFacilitated discussion and interactive exercises
DeliveryIn-person or virtual; group size discussed during planning
CustomizationWorkplace examples and emphasis may be adapted to the audience

Considering a different workplace-development topic? Ask about a customized workshop. We can discuss fit, audience and scope together.

BRING A DIFFERENT PERSPECTIVE INTO THE ROOM

Let's explore what your team needs.

If your team is facing a complex decision, navigating change, or working through a recurring challenge, let's discuss whether this workshop is a good fit.

Discuss Bringing This Workshop to Your Team